Privacy Policy

Last Updated: 2024-09-09

Thank you for choosing Melody. This Privacy Policy explains how we collect, use, and share your information when you use our application ("Melody"), website, and services. By using Melody, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

a. Personal Information

When you use Melody, we may collect certain personal information that can be used to identify you, such as:

• Your name
• Email address
• Social media profile information (if you sign in via social platforms)
• Other information you provide during registration or use of the App

b. Usage Data

We may also collect data about how the App is accessed and used, such as:

• Device type (e.g., mobile, tablet)
• IP address
• Browser type and version
• Pages or screens visited
• Time and date of visits
• App usage statistics

2. How We Use Your Information

Melody uses the collected data for the following purposes:

• To provide and maintain our services
• To improve user experience and add new features
• To monitor the usage of the App
• To send you updates, offers, and notifications related to the App
• To detect and prevent fraud or unauthorized access
• To provide customer support

3. Sharing Your Information

We do not share your personal information with third parties, except:

• When required by law or governmental authority
• To protect the rights and property of Melody
• With trusted third-party service providers, such as hosting or analytics providers, solely for performing specific tasks on our behalf

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have the following rights regarding your data:

• Access: You can request access to your personal data we store.
• Correction: You can ask us to correct any inaccurate or incomplete data.
• Deletion: You may request the deletion of your personal data, except where we are required to retain it by law.
• Opt-out: You can opt-out of receiving communications from us by following the instructions in any email we send or by contacting us directly.

6. Third-Party Links

Melody may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third-party sites. We encourage you to review the privacy policies of those sites.

7. Children's Privacy

Melody is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or through the App. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: support@melodies.life

Address: Address: Room 1503, 15/F, 88 Gloucester Road, Wan Chai, Hong Kong